CERTIFIED AWARD IN TRANSPARENT COMMUNICATION & ACCOUNTABILITY

Criteria 3&4

REGULATIONS AND COMMUNICATION

Electronic security to standards controlled by an organization-wide governance system, with extension to suppliers and stakeholders. The organisation and suppliers are encouraged to work with their communities to help promote social and economic development and sustainability.

Effective management of information technology

•  Electronic security policies
• Security guidelines for specific control points
• Security Architecture Redesign
• Business continuity / disaster recovery

CSR Standards and Regulations

• H&S standards (e.g. ISO 18.000) and Environmental standards
• Service quality standards, international quality standards, internal standards
• Legal and financial regulations
• Social legislation
• Classification 1* – 5* (for hotels)

Governance support systems

•  society/business world accepted
• Employee protection rules – legal confidentiality
• Complaint follow-up mechanism (e.g. whistleblower – ombudsman – hotline)
• Abolition of gender discrimination
• Equal opportunities for all

Investment Assessments Regulations

• Freedom of association ( SA8000 standard)
• Human rights protection policies, including child labour
• Compliance with stock exchange requirements
• Customer identity privacy rules
• Ethical advertising/promotional policies 

Effective Communication

• Communication of meeting minutes
• Clear communication of CSR standards to all employees
• Clear communication channels regarding supporting governance systems
• Clear communication channels regarding international regulations
• Reports that are user-friendly